Clustrix Systems Were Designed for High Availability
Your Internet applications must remain available in the face of network failure, power failure, and system crashes. To provide fault tolerance, Clustrix designed its systems with failover, recovery, and self-healing capabilities.
Your Internet-scale systems must be capable of absorbing peaks in load and accommodating huge increases in transactions and data volumes. Clustrix’s distributed and shared-nothing architecture automatically balances the load across the nodes, and scaling out is as easy as adding one or more CLX appliances to the rack.
To further accommodate 24×7 environments, operations must be performed in a non-disruptive manner. Clustrix systems allow online system deployment, cluster expansion, and schema changes.
Clustrix Support Services
Our design goal of providing a highly available, non-disruptive environment for Internet-scale applications is reflected in our world-class support offerings. Clustrix support programs include live support via phone and email, access to the Clustrix Customer Support portal, software updates, remote hardware problem diagnosis and support, and advanced component replacement. Users with mission-critical environments can chose our premium support program that features 24×7 phone support and 4-hour onsite response time.
With our multi-level offerings, you can choose the support program that best matches your business goals. Our dedicated technical experts provide unmatched depth of expertise as well as dedication to customer advocacy. We take pride in resolving your issues in a timely and professional manner.
For more details on our support packages, contact your Clustrix sales representative.
Services & Support Overview
Clustrix Systems Were Designed for High Availability
Your Internet applications must remain available in the face of network failure, power failure, and system crashes. To provide fault tolerance, Clustrix designed its systems with failover, recovery, and self-healing capabilities.
Your Internet-scale systems must be capable of absorbing peaks in load and accommodating huge increases in transactions and data volumes. Clustrix’s distributed and shared-nothing architecture automatically balances the load across the nodes, and scaling out is as easy as adding one or more CLX appliances to the rack.
To further accommodate 24×7 environments, operations must be performed in a non-disruptive manner. Clustrix systems allow online system deployment, cluster expansion, and schema changes.
Clustrix Support Services
Our design goal of providing a highly available, non-disruptive environment for Internet-scale applications is reflected in our world-class support offerings. Clustrix support programs include live support via phone and email, access to the Clustrix Customer Support portal, software updates, remote hardware problem diagnosis and support, and advanced component replacement. Users with mission-critical environments can chose our premium support program that features 24×7 phone support and 4-hour onsite response time.
With our multi-level offerings, you can choose the support program that best matches your business goals. Our dedicated technical experts provide unmatched depth of expertise as well as dedication to customer advocacy. We take pride in resolving your issues in a timely and professional manner.
For more details on our support packages, contact your Clustrix sales representative.